Last updated: March 20, 2026

LEGAL NOTICE & DISCLAIMER

This website and mobile application (“Platform”) is operated by PlumbParts (“we”, “us”, “our”), a company registered in the United Kingdom.

By accessing or using this Platform, you agree to the terms set out in this Legal Notice.

1. Nature of the Platform

PlumbParts is an e-commerce platform that facilitates the sale and delivery of plumbing products and related items. We may act either as:

  • A direct seller of products; or
  • An intermediary connecting users with third-party sellers and delivery partners

depending on the specific transaction.

2. Product Information

We make reasonable efforts to ensure that all product descriptions, images, pricing, and availability are accurate. However, we do not warrant that such information is complete, reliable, or error-free.

3. Third-Party Sellers

Where products are supplied by third-party sellers:

  • Contracts for purchase are formed between you and the seller
  • We are not responsible for the quality, safety, or legality of those products
  • Any disputes must be resolved directly with the seller, unless otherwise required by law

4. Delivery Services

Delivery services may be provided by us or third-party logistics partners. Delivery times are estimates only and may vary due to circumstances beyond our control. We shall not be liable for delays where reasonable care has been taken.

5. Consumer Rights

Nothing in this Legal Notice limits your statutory rights under UK consumer protection laws, including:

  • Consumer Rights Act 2015
  • Consumer Contracts Regulations 2013

6. Limitation of Liability

To the fullest extent permitted by law, PlumbParts shall not be liable for:

  • Indirect or consequential losses
  • Loss of profit, business, or data
  • Any damages arising from use of the Platform or reliance on its content

Nothing in this section excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

7. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use products safely and in accordance with instructions
  • Ensure suitability of plumbing products before purchase

8. Intellectual Property

All content on this Platform, including text, images, branding, and software, is owned by or licensed to PlumbParts and is protected under UK intellectual property laws.

9. Changes to This Notice

We reserve the right to amend this Legal Notice at any time. Updates will be posted on this page, and continued use of the Platform indicates acceptance of the updated terms.

10. Governing Law & Jurisdiction

This Legal Notice is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For any legal concerns or inquiries, please contact:

PlumbParts

Email: shop@plumbpartsxpress.com

By using this Platform, you confirm that you have read and agree to this Legal Notice.